Sunday, June 14, 2009

Learning from South Liverpool Housing Association

Along with colleagues from Venture Housing Association, I visited SLH in Speke last week to hear direct from them about how they moved their association from zero stars to two stars. As you will recall VHA were shocked to receive zero stars in our recent inspection, an inspection that was underway as I joined the board, and we are keen to learn from other organisations about how we can improve and improve quickly. It was a very constructive meeting and I want to thank the good people of SLH for giving so generously of their time and expertise. We have some more good ideas to add to our long "to do" list.

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